With regard to CRM, the decision to use Microsoft Dynamics NAV/Business Central as a basic system pays off – here, too, Xfreight uses the standard functions of a “mother system”.
The contact addresses that have been entered in Xfreight can be classified and profiled in more detail. The additional entered features subsequently serve as the foundation for sales analyses and campaigns.
What is more, for the sophisticated demands found in the CRM area, a solution has been developed on the basis of Microsoft Dynamics CRM. This solution has been linked with Xfreightin all important areas.
- fully integrated CRM system,
- complete transparency of the operational activities,
- no necessity for interfaces,
- statistics on the foundation of address profiling.