The integration of artificial intelligence into data processing is a benefit for companies in terms of quality, cost-effectiveness and efficiency. Errors and delays are a particularly challenging problem for logistics and transportation companies, which are always under time pressure and often have to contend with staff shortages. They therefore need solutions that reduce the manual tasks to a minimum.

Tasks that focus on the management and processing of data and communication via email are particularly relevant for the advancing automation. In this context, we haveIntelligent Document Processing (IDP) based on artificial intelligence (AI) integrated into our order management system (document management), which works seamlessly with our freight forwarding software Xfreight forwarding software. The result is a new level of data flow and a significant increase in efficiency.

A new level of data flow: from unstructured to structured data

Effective data exchange requires fast, precise capture, classification and processing of data according to individual requirements and extensions. OCR (Optical Character Recognition) and artificial intelligence make it possible to extract relevant information from e-mail documents or texts and process it according to the specified settings. This speeds up the logistics process considerably, for example by automatically forwarding order information to the document management system and the transport management system. Communication, which required human interaction in the traditional way, is entirely handled by the respective systems.

Order Management System and Xfreight: digital coordination and automated communication

Our Order Management System (OMS) serves as an online platform for communicating with customers, partners and employees. Seamless integration into our Xfreight freight forwarding software enables real-time data exchange and automatic e-mail notifications. This makes the order process completely transparent for users of the system and allows them to react quickly. The cooperation between the systems can be adapted as required, with the focus on maintaining the company structure and making optimum use of new technologies.

The data in both systems can either be fully synchronized or saved only where it makes sense according to predefined settings. Digital coordination is a strategic task that is geared towards the needs of customers.

Benefits

Processing different document types using intelligent, automated document processing offers companies numerous advantages:

Improving data quality by combining machine learning with human validation.
Increase operational efficiency by eliminating manual activities and reducing routine tasks.
Realization of a document-centric workflow through access to structured data.
Accelerate business transactions through smooth document workflows.
Improved productivity with simultaneous reduction in labor/operating costs by faster processing times.
Supporting digital transformation through paperless document processing and data exchange.
Scaling of automation efforts through integration with other solutions.
Reduction in labor/operating costs due to shorter processing times.
Structured organization and accessibility of information

If you have any questions or suggestions on this topic, please do not hesitate to contact us.

A new level of data flow: from unstructured to structured data

Order Management System and Xfreight: digital coordination and automated communication

Benefits

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