In companies with complex business structures and multiple entities or departments, organizing individual tasks in freight forwarding can be challenging. Without clear communication and continuous monitoring of each step, it’s easy to lose track and leave timely execution to chance. In our webinar “Working in the Workflow: Process management and collaboration in multimodal transport” we explain how Xfreight can optimize the handling between different entities or departments, especially focusing on transparency and responsibilities.
How to create an order in Xfreight?
In Xfreight, you can create order templates (known as OrderFlows) representing the precise workflow of transport operations in your company without requiring administrative support. Xfreight supports the entire spectrum of an internationally and multimodally operating freight forwarder, enabling customized OrderFlows for sea, air, and land transportation. Our software features cross-client master data management, fully integrated inventory management, integrated financial accounting, and direct port and customs link, making Xfreight an all-in-one freight forwarding solution.
Efficient collaboration on an order.
The following graphics illustrate how an “Air freight Import” order is processed in Xfreight, depending on status and responsibility, as it passes from one department or person to the next. The handover occurs through a dashboard directly in Xfreight, eliminating the need for additional communication via email, messenger, or phone. No further communication via email, messenger or phone is required. Tasks are automatically delegated, allowing all involved parties to act and respond promptly and effectively. The “Executed” task status informs everyone involved of task completion, eliminating time-consuming inquiries.
Additionally, individual tasks in the OrderFlow can be annotated with processing instructions and deadlines. Responsible individuals receive automatic notification
Advantages of OrderFlow:
Xfreight was designed to streamline processes and save time. The key benefits of using OrderFlows are listed below:
Efficiency Enhancement: A clearly defined OrderFlow helps structure and optimize workflows. By defining tasks, responsibilities, and timelines, bottlenecks and delays are avoided, and the processing is maximally streamlined.
Error Reduction: A well-designed OrderFlow allows for precise review and control of work processes, avoiding errors and improving the quality of results. Clear task allocation and monitoring ensure that important steps are handled timely by the right individuals.
Transparent Communication: An OrderFlow brings clarity and transparency to task progress. All involved parties have a clear overview of their tasks, their status, and priorities at any given time. Communication is improved, and misunderstandings are avoided.
Traceability: An OrderFlow allows for monitoring the entire process of a task or project. Each step is documented and archived, significantly enhancing traceability and control capabilities within the system. This is particularly helpful for complying with regulations, making the system transparent and auditable.
Effective Collaboration: Clear task allocation and automated information flow enable seamless collaboration, even in complex organizational structures. Process participants work together without barriers, and bottlenecks or issues in the handling process are promptly identified and resolved.
Scalability: A well-thought-out OrderFlow can be expanded or adapted as needed. If the company grows or requirements change, the OrderFlow can be flexibly adjusted to meet new challenges.
Conclusion: The individual OrderFlows in Xfreight provide transparency and clarity in the handling process. They help optimize workflows, reduce errors, improve communication, and ultimately increase efficiency in handling multimodal transport.